Download and fill out the attached form and send it in, following the complaint submission procedures below:

• Through the “Suggestion / Complaint Box” posted in the company
• Directly to the SPT (Social Performance Team) SA 8000 at the address of Headquarters.
• Bureau Veritas Italia Spa Certification Body –

  Certification Division Att.ne CSR Manager Viale Monza, 347, 20126 Milan, Italy
  E-mail: csr@it.bureauveritas.com

• SAAS Accreditation Body – Social Accountability Accreditation Services (SAAS) 9 East 37th Street, 10th Floor, New York, NY 10016 Tel: (212) 391-2106 Fax: (212) 684-1515 Email: saas@saasaccreditation.org